Accessibility Statement
Hotel Windrow follows Accessible regulations to ensure both the property facilities and the website are accessible to all. Below you will find a list of accessibility features offered. Please be aware that our efforts are ongoing. If, at any time, you have questions or concerns about accessibility, please contact us at 509.962.8000 and we’ll do everything possible to address the issue as soon as possible.
Website Accessibility
Hotel Windrow is committed to furthering the accessibility and usability of its website, https://www.hotelwindrow.com. Hotel Windrow will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers. If you have specific questions or concerns about the accessibility of any particular webpage on www.hotelwindrow.com, any of our other destination websites, or any facility features at the hotel, please contact us. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you.
Hotel Windrow Accessible On-Site Facilities
Parking
- We offer two covered accessible parking spaces for guests with valid permits. The parking fee is $10 per night (plus tax).
- Accessible Route to the Lobby: From the accessible parking area, follow the path to your left, then turn right to continue along the north side of the hotel. Take a final left and you will arrive at the front entrance. A wheelchair-accessible door leads directly to the front desk for seamless check-in.
Public Spaces
- Wheelchair accessible lobby entrance
- Wheelchair accessible corridors
- Wheelchair accessible elevators
- Top of the Burg is not ADA accessible
- Guide dog and service animals are welcome
- Braille and tactile signage for rooms and spaces
- Staff will read printed/visual information to guests that are blind or low vision
- Accessible Route to Elk Kitchen + Wine Bar: From the accessible lobby entrance you will travel down the corridor and take an immediate right. From there you will see the elevators press the elevator button for “Restaurant”.
- Accessible Route to Guestrooms: From the accessible lobby entrance you will travel down the corridor and take an immediate right. From there you will see the elevators and head to your appropriate floor to your room. All corridors are wheelchair accessible
- Accessible Route to Restrooms: From the accessible lobby entrance you will travel down the corridor and take an immediate right. From there you will use elevator “2” on the right and press the button for B (Basement). Once out of the elevators you will head to the left down the corridor and bathrooms will be on your right.
- Accessible Route to Fitness Center: From the accessible lobby entrance you will travel down the corridor and take an immediate right. From there you will use elevator “2” on the right and press the button for B (Basement). Once out of the elevators you will take a left down the corridor and at the end of the hallway will be at the fitness center.
- Accessible Route to Meeting Spaces: From the accessible lobby entrance you will travel down the corridor and take an immediate right. From there you use the elevators and press the button for the third floor and head into the appropriate meeting space. Our meeting spaces are clearly labeled with signs and plaques.
- Accessible Route to the Elks Grand Ballroom: From the accessible lobby entrance you will travel down the corridor and take an immediate right. You will use the elevator “1” on the left and press “E2” for the mezzanine level. Once out you will take a left through the double doors and take an immediate right.
Accessible Guestrooms
- Roll-in Shower
- Accessible wash basins
- Accessible toilets with grab bars
- Accessible bathing controls
- Accessible bathing controls
- Accessible light switches
- TVs in rooms have closed captioning
- Visual fire alarms with flashing strobe light
- Outlet within four feet of phone
King Suite-one room available
- Roll-in Shower
- Accessible bath tub with grab bars
- Accessible wash basins
- Accessible toilets with grab bars
- Accessible bathing controls
- Accessible light switches
- TVs in rooms have closed captioning
- Visual fire alarms with flashing strobe light
- Outlet within four feet of phone
Summary
This website was designed and programmed in compliance with both the W3C Web Content Accessibility Guidelines (WCAG 2.0) and the Section 508 government guidelines to enable and improve use by individuals with disabilities.